Keeping your workspace clean is essential to the success of your company. It has a direct effect on worker happiness, productivity, and general corporate performance.
This article will walk you through the telltale signs that point to the need for a new cleaning business if you need to know if it’s time to replace your existing commercial cleaning service. These signs can help you prevent bad feedback from coworkers, decrease absenteeism, boost morale, and organize your workspace.
Unreliable Cleaners
When it comes to keeping your workplace space germ-free and clean, consistency is essential. On the other hand, it’s a dead giveaway that something needs to be fixed if your office cleaner only shows up once. This problem has an impact on the calibre of cleaning services rendered and may lead to an unclean workplace that lowers employee happiness and productivity.
You may anticipate more thorough cleaning from a known cleaner because they are aware of where to concentrate their efforts and which areas need more attention. Select a cleaning business whose employees are well-trained and whose turnover rate is minimal to guarantee that you will always get the same cleaner. Additionally, you may ask for a cleaner who is interested in cleaning your workplace.
You may guarantee a higher degree of cleanliness by doing this since it guarantees that your cleaner is familiar with your site and understands your cleaning standards.
The Cleaner Is Never The Same When They Arrive
You always need to find out who might turn up for work. It’s a dead giveaway of problems if various cleaning crews or cleaners are frequently coming to your property. You can never be certain how successfully new hires are vetted, trained, and integrated into the organization when there is a significant employee turnover rate in the commercial cleaning industry. Although there are several causes of high turnover, one particularly sticks out.
Nobody hates to be mistreated; thus, cleaners who aren’t getting paid fairly (according to the Cleaning Services Award) quit their jobs. Something needs to be fixed if you are unfamiliar with the cleaner that comes to your place of business to clean it.
After all, it’s common knowledge that having seasoned employees who are passionate about their work and are familiar with its intricacies is preferable.
You’ll also discover that the calibre and level of service you receive will always be different. They will only be acquainted with your workplace and your expectations if you use the same cleaning. On the other hand, a designated cleaner arrives at work each day knowing exactly what has to be done.
Lack Of Communication
Whenever you try to contact any commercial cleaning services provider and are waiting for a response, it is always annoying. Everyone has experienced this at some point, and it doesn’t leave a pleasant aftertaste. Most of us typically don’t do business with the company or service again if this ever occurs. Regarding a business cleaning firm, the same holds.
Every time a grievance, problem, or inquiry comes up, you should be free to voice your opinions. Not only that, but you also desire a prompt response to your question. You should only hire a commercial cleaning company if they answer or recognize your issues. It’s time to choose a new cleaning service if you’re finding yourself sending out hundreds of voicemails and emails that need to be answered.
Poorly Maintained Equipment
Inadequate maintenance of a commercial cleaning company’s equipment may result in problems with its efficacy and efficiency. Selecting a business cleaning company that puts regular equipment maintenance first is essential to ensuring that your office stays germ-free and clean.
The following signs might indicate that your present cleaning provider is having equipment problems:
Damaged or frayed wires on cleaning equipment: When cleaning products like vacuums and floor buffers have frayed or broken cords, it’s one of the most evident signs of improperly maintained equipment.
They Come Either Late Or Not At All.
And when they keep it a secret from you (remember, poor communication…), it gets much worse. In the field of commercial cleaning, timeliness is crucial.
It may be a sign that your cleaner doesn’t take their work seriously if they are frequently late. Late arrivals might result in hurried cleaning in addition to generating interruptions. The cleaners rush through all of their jobs and probably need to do them correctly since they are pressed for time.
A contract is usually created when you employ a business cleaning company. It outlines the terms of the agreement. In other words, it’s important always to start and complete cleaning at the designated times.
Naturally, there are situations when you have to move your clean forward or backward. This is not a cause for concern as long as your cleaning provider informs you beforehand. You should look for a new cleaning company you can trust right away if they need to provide a valid justification for their absence. Being in the dark is the last thing you want.
Your Workplace Is Never Perfectly Clean
We have left the most evident reason for last. Your cleaners have “done their job,” but if your workspace is still untidy after they’re done, they didn’t do it well at all. It should be up to someone else to assume if your site has been adequately cleansed. Every time, your workplace should be left spotless completely free of dirt and germs. Ask no questions!
After all, cleaning was the original reason you hired them! Inconsistencies in the quality and service rendered are likely a sign that the cleaning company needs to fulfil early commitments to complete chores. This is undoubtedly a warning sign that they might not be the best organization for you if that is the case.
Naturally, nobody is flawless. However, there is a problem if your business cleaning service is producing subpar outcomes regularly.
Signs You Need To Change Commercial Cleaning Provider
An Ambiguous Price Schedule
It is common to come across contract cleaning businesses who underbid you in their first estimate, only to splurge on extra charges or fail to complete all of your requests when the work finally gets done.
Typically, something confusing lies underneath a very low quote or an opaque price structure. This may be due to their inability to retain employees at the low pay they give or their underestimation of the time required to complete all tasks.
This might be an intentional smokescreen or, worse, an indication of inexperience. In any case, it indicates a lack of professionalism and suggests that it may be time to locate a successor.
Unqualified And Unprofessional Employees
Although many people believe cleaning to be a low-skilled profession, a reasonable degree of training is necessary to provide offices with comprehensive and sanitary cleaning. Should your business cleaning company fail to offer this to its employees, you may end up with a cleaning that is uneven from day to day.
Cleaning services will mostly be performed after business hours, but occasionally, your cleaners may visit your workplace concurrently with staff members or even customers. Cleaners must provide a welcoming and expert image at these events. Your company’s reputation is at risk if they are unable to do this. Employment procedures may have been hurried if your cleaners lack the necessary training, which might indicate that the personnel needs to be thoroughly screened.
It’s important to switch cleaning businesses before this becomes a problem for you since issues with recruiting procedures might put your security in danger. If you have even the faintest suspicion of unethical hiring practices, this should be addressed right away.
Recurring Ailments
It is very vital to practice good workplace hygiene, particularly in the post-COVID-19 era. Every business is susceptible to the odd flu epidemic, but if the same infections keep coming up, a neglected office cleaning may be the cause. Proper disinfection is an essential part of maintaining a workplace tidy, which goes beyond simple tasks like cleaning and emptying trash cans.
Inquire about the actions and disinfection items being used by your cleaning business if you see an odd increase in staff sick days. You could have just identified the cause of the unexpected flu epidemic at the office if they were unable to respond to you in a prompt, understandable, and comprehensive manner.
Inadequate Instruments
A reputable cleaning firm uses different coloured cloths for various duties. If not, you may wipe your desk and the restrooms with the same towel, which is a certain method to transmit germs!
And while the newest, priciest tools and cleaning supplies won’t be necessary to finish the work, a vacuum held together with duct tape is a powerful indicator of the quality of your cleaning service.
Choose The Best Cleaning Service For You
Employee happiness and productivity both depend on a clean environment. Rather than causing new issues, your business cleaning company needs to be the source of your problems’ solutions. You should sit down and talk with your cleaning service provider. As you clarify the issues, make sure they know what’s expected of them and what they must do to maintain your business.
It’s time to choose a new cleaning service if, despite giving them enough time to address and resolve the problems, you still need to get the outcomes you require. You need to hire a new commercial cleaning business, but how will you pick the best one after your previous experience with a terrible one?
At Ozap Cleaning Services, we take pleasure in offering dependable and comprehensive commercial cleaning services that make your workplace seem spotless. We promise outstanding service that goes above and beyond your expectations because of our knowledgeable workforce, transparent communication methods, and meticulous attention to detail.
Bid farewell to unreliable cleaners, poor communication, and inadequate cleaning outcomes. For a pristine workspace that stimulates productivity and makes a good impression, rely on Ozap. Get in touch with us right now to see the difference for yourself.